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OUR MISSION

We are responsive and agile

VocaCX Outsourcing is a rapidly growing outsourcing/offshoring service provider dedicated to providing exceptional support to high growth companies across various industries. We provide an array of services centered around customer engagement , product fulfillment and operational efficiency/savings.

  • Customer Care
  • Technical Support
  • Telesales B2B/B2C
  • Cold Calling
  • Receptionist Support
  • Appointment Booking
  • Client Onboarding
  • Dispatch & Scheduling
5 Years
we are together
1000000+Contacts Handled
5+KPIs to measure success
100+Agents Available

OUR EXPERT TEAM

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Jason Dennis

Founder & CEO

Aaliyah Sibblies

Operations Co-ordinator

Lydia Reid

Quality Assurance

Jodian O'conner

Recruitment & Training

Our business is empathetic customer service. It’s everything we do. All that we are—trustworthy, responsive, reliable and empathetic. Our values extend beyond our business and into our community and our world.

Honesty

We are clear and straightforward in communication with our clients and teammates, exchanging accurate information that precisely describes reality.

Loyalty

We defend our clients’ interests above personal and always stay true to our team.

Challenge

We are ready to handle projects of any complexity and thrive on achieving challenging goals.

Accuracy

We fulfill obligations and aim to do it perfectly. We do not disregard the details. This is the reason our clients trust us with their customers.

People First Culture

We always put people at the center of attention and make all decisions based on their needs. This refers to both clients and our team members, whom we treat equally.

Responsible

We constantly control the situation and take responsibility for all our decisions.

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TESTIMONIALS

Don't just take our word for it. Listen to our amazing customers saying about our works.

Trusted By Big ones: