We are an always strategic & cost effective, staffing outsource partner.

Save up to 60% on staffing costs without long term commitments.

Trusted by:

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WHAT WE DO

We bring standout customer support experiences to everyone, everywhere.

This isn’t art-for-art’s sake or tech cause it’s trendy, this is about redefining the interactive space. We believe a talented, agile team and a fresh, insightful approach.

Human Touch - Call Center Services

Save thousands by outsourcing your customer support roles to our offshore teams in Jamaica, Latin America and the Philippines.

Support Re-Engineering

Our team can guide you from answering your own emails to launching a skillful customer care department.

AI Agents - Inbound & Outbound

Discovery how AI Agents can answer your inbound calls, set appointments, take messages as well as manage your outgoing sales calls.

Service Level Optimization

Our Customer Care teams combined with AI can ensure all your customers are responded to within 60 seconds or less.

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AUTOMATION EXPERTS

Discover how AI voice and live agent integration can transform your business

Experience hands-free phone call handling and improve business operations
with our live agents and/or AI-Powered phone agents.

Jamaica
Philippines
AI Agent - US (Sample)
AI Agent - UK (Sample)​

Get your customer support team started!

Industries we are poised to support

Health Care
eCommerce & Retail
Travel & Hospitality
Food & Nutrition
Real Estate
Legal
Sports & Gaming
Technology & Saas
Education & eLearning
Technology & Saas

Why outsource with Voca CX

Around the clock care to get things rolling connect with us to Enhance Your Operations
  • Increase cost savings
  • Improve business focus
  • Reduce your workload