LET'S GET YOU ONBOARDED
Selecting the right outsourcing partner is a huge investment into the future of your business. To get started, lets evaluate the following:
– Support type required (including communication channels)
– Offered Languages (English, Spanish & French)
– Hours of Operations (including outlining US/CA/UK Statutory holidays)
– Review current Technologies
– Analyze initial staffing
Complete our simple Support RFP Form
Set Support Parameters (Support Channels and Hours of Operations)
Cost Planning Set Weekly Invoice Budget (Save up to 50% Annually)
Analyze Support Requirements and Select Outsource Region
Agent Training / Up-Skilling and Production Launch
What stage is your existing Customer Support?
What type of Support do you seek?
Do you require fulltime additions or seasonal workers?
How many agents are you looking to recruit?
What channels of communication are you looking to support?
What email/CRM Tool does your team currently use?
What languages do you need supported?
What region would you like to outsource your support from?
What hours do you need supported?
Your Information
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