Ask about our 2-Week Call Center Support Proof of Concept
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FOR PREMIUM CALL CENTER SUPPORT SERVICES

What's included in our Support
Tailored Agent Recruitment
Optimal Training/Up-skilling
Team / Performance Management
Weekly Performance Reporting
Predictable Weekly Invoices
Learn More About Call Center Support

Philippines

Offshore Teams
$ 7
50
per Hour
  • Fluent English
  • Remote Support
  • Dedicated Agents
  • 1 - 1000 Agents
  • Best suited for LiveChat & Email
  • 24/7 Support
  • Dedicated Support (TL, WFM, QA)
  • 2 Week - Proof of Concept
Get Started

Jamaica

Nearshore Teams
$ 10 per Hour
  • Native English
  • Remote Support
  • Dedicated Agents
  • 1 - 500 Agents
  • Phone, LiveChat & Email
  • EST, PST, CST Business Hours
  • Dedicated Support (TL, WFM, QA)
  • 2 Week - Proof of Concept
Start with 5-day Proof of Concept
Best Value

Latin America

Mexico, Honduras + Dominic Republic
$ 11
25
per Hour
  • Native Spanish + Fluent English
  • Remote Support
  • Dedicated Agents
  • 1 - 100 Agents
  • Phone, LiveChat & Email
  • 24/7 Support
  • Dedicated Support (TL, WFM, QA)
  • 2 Week - Proof of Concept
Get Started

Add-ons

Custom Business Reporting
Workforce Forecasting and Capacity Planning
CRM Migration and Configuration
Customer Support Training and Upskilling


Frequently Asked Questions

No. Our pricing is transparent. However, prices may vary if you have complex phone, compliance or payment requirements. So just let us know what you need and we’ll let you know how much it costs.

Minimum project size is 5 hour a week, and there’s no maximum project size. For Call Center Support, you can hire a  minimum team of 5 agents to benefit from our discounted rates.

 
We can have your first agent cohort trained and ready to go in less than a week.

We do. However  forecasted call volumes forecast must satisfy productivity levels of 90% or higher.